Mercure Bolton Georgian House Hotel

“Some of the most polite friendly staff youll ever come across. There’s a few things being worked on but it’s business as usual and taking that into consideration these are working with what they’ve got . Honest , friendly and respectful. They really will go out their way for you as an individual. Excellent service”

“Overall a good experience yet room for improvements. Parts of the hotel, especially in the room and in the restaurant, we're looking quite tired. Loo roll extremely cheap, which, in my opinion leaves room for thought of what else has been skimped on. Every member of staff that I interacted with were really friendly and helpful”

“I won a competition with bolton food festival for an overnight stay with meal, breakfast and 80s/90s night x Upon arrival I was greeted by the lovely receptionist (forgot her name, long dark wavy hair blue tints) who couldn't do enough for me if I'm honest. Went to my room and was greeted by a suite, which I wasn't expecting but loved. Later, I was greeted by Katie the events manager, who again couldn't do enough for me. Absolute fantastic host And the manageress who again lost her name. But like Katie, so welcoming. The only point loss is down to the bar service. Time after time stood waiting to be served with others before me. As there seemed to never be anyone on the bar. Katie, who was already here, there and everywhere having to jump on to serve. And when bar staff were on, it was hard to get a smile from them. Working in hospitality on and off for near 30 years. Service with a smile and effort is 100% the key factor to being front of house etc. The 80s/90s night was fantastic My body was in bits Last thing I expected was to be doing the full monty Thanks mr dj lol Katie, Manageress, Receptionist x Fantastic work x Thankyou x”

“Lovely hotel in a great location. Was here for a work event at Bolton Arena and worked perfectly for us. Went to the Bar/Restaurant for some food on the Saturday evening and Adam was a great bar man. Very polite, patient and entertaining! Highly recommend.”

“I recently was treated to an afternoon tea as a birthday present. I have past by without noticing the hotel so many times. What a lovely surprise to find a spacious well presented hotel hidden so close. Irene was wonderful. She really looked after us and was so entertaining. She made it a very special memory. I can highly recommend.”

“A lady named Irene, took me for a little tour around the place and explained what was where, what was available and what wasnt. She explained how to order food, drinks and tables. She also explained why things were not available. when I brought the mrs flowers, she helped to get me a vase to put them in. She was very polite, extremely helpful and always willing to help. Rather than me keep going backwards and forwards from the bar, Irene would come to the table. All the staff were helpful, polite and smiled. I also love the purple hair on the lady at the reception desk! (Thats bonus points!)”